11-07-2025 09:11
11-07-2025 09:11
I can’t log food into my app on iPhone
Answered! Go to the Best Answer.
11-07-2025 09:55
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-07-2025 09:55
Hi @jlkipe , thanks for stopping by!
I appreciate you bringing this issue to our attention, it looks like it's an ongoing issue that has been already escalated, we'll provide you with a fix as soon as possible.
You can Troubleshoot the issue with checking:
-FItbit app updates,
-Force stop the app
-Try mobile data instead of Wifi.
Best Answer11-07-2025 09:55
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-07-2025 09:55
Hi @jlkipe , thanks for stopping by!
I appreciate you bringing this issue to our attention, it looks like it's an ongoing issue that has been already escalated, we'll provide you with a fix as soon as possible.
You can Troubleshoot the issue with checking:
-FItbit app updates,
-Force stop the app
-Try mobile data instead of Wifi.
Best Answer11-07-2025 10:46
11-07-2025 10:46
I am having the same issue ..
Yesterday I lost the ability to log food unless it was in recents
Search isn't working:(
11-07-2025 10:48
11-07-2025 10:48
Have done all of the above. You mentions amd I've done more
I've uninstalled reinstalled, reformatted rebooted, cleared catch , cleared data.
I am unable to get a food list.Lodge, unless it's sitting in my recent, I cannot enter to keep track of my macros
I
11-07-2025 11:07
11-07-2025 11:07
The above suggestions doesn’t work!
11-07-2025 11:33
11-07-2025 11:33
It's still not working, could you advise when it will be fixed please. Also my hourly 250 completed steps are not showing on the app even though they are on my versa 4 which is very frustrating.