Food log

[jlkipe]

I can’t log food into my app on iPhone 

[HorareyFitbit · Accepted solution]

Hi @jlkipe , thanks for stopping by! 

I appreciate you bringing this issue to our attention, it looks like it's an ongoing issue that has been already escalated, we'll provide you with a fix as soon as possible.

You can Troubleshoot the issue with checking:

-FItbit app updates,
-Force stop the app 
-Try mobile data instead of Wifi.

[Scruffieslove]

I am having the same issue ..

Yesterday  I lost the ability to log food unless it was in recents  

Search isn't working:( 

[Scruffieslove]

Have done all of the above. You mentions amd I've done more 

I've uninstalled reinstalled,  reformatted rebooted, cleared catch , cleared data.

I am unable to get a food list.Lodge, unless it's sitting in my recent, I cannot enter to keep track of my  macros 

I

[jlkipe]

The above suggestions doesn’t work!

[NagCB]

It's still not working, could you advise when it will be fixed please. Also my hourly 250 completed steps are not showing on the app even though they are on my versa 4 which is very  frustrating.

[Jazlove]

Same food log keeps disappearing on iOS I have versa 4

[jlkipe]

I see the same. Yesterday the only food that remained was my breakfast . I’ve read this was an issue in 2018 mentions updates . The issue has returned!