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Google Wallet on my Fitbit Versa 4 won't work

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‎06-01-2023 07:10 - last edited on ‎06-01-2023 09:53 by Fitbit Moderator

‎06-01-2023 07:10 - last edited on ‎06-01-2023 09:53 by Fitbit Moderator

Hi 

 

My Google wallet on my Fitbit Versa 4 won't work as it says 'Something went wrong. Please try again later'

 

Please help me with this and answer me

 

Thanks

 

Gila

 

Moderator edit: clarified subject.

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4 REPLIES 4

‎06-02-2023 02:57 - last edited on ‎08-24-2024 10:20 by Fitbit Moderator

‎06-02-2023 02:57 - last edited on ‎08-24-2024 10:20 by Fitbit Moderator

Welcome back to the Fitbit community, @SunsetRunner!

Sad to hear that you're having issues with your Versa 4. To hopefully get things fixed, please first sync your device with your Fitbit app to not lose any data it has tracked so far. Then restart your Versa 4 by holding it's side button for around 10 seconds until you see the Fitbit logo on it's display.
Now please follow the instructions provided here to set up Google Wallet:

Google Wallet Setup 

You might also have a look here to make sure your bank offers support for Google Wallet:

Banks Supporting Google Wallet 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎06-02-2023 03:08 - edited ‎06-02-2023 04:28

In response to Talahthas

‎06-02-2023 03:08 - edited ‎06-02-2023 04:28

It isn't working why is this

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‎06-02-2023 12:15

In response to SunsetRunner

‎06-02-2023 12:15

Is this, something went wrong, while setting up your wallet? 

Your bank may have a record of the failure. 

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‎06-02-2023 12:43

In response to Rich_Laue

‎06-02-2023 12:43

It won't work when I am setting it up 

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