help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issues with connectivity

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-16-2023 13:32

‎04-16-2023 13:32

My Versa 4, will no longer sync with the scales nor with my "friends" list.  It just stopped for no reason.  It keeps saying is there a typo in your url.    Can anyone explain how to get that back working?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-02-2023 12:12

‎06-02-2023 12:12

Hello @Myapuppy which scales are you triggering to? Are they made by fitbit, or a third party?? Fitbit has stopped supporting the Aira original scale and this scale will not sync anymore. 

Also scales sync with the Fitbit App, not with your Versa 4

 

Best Answer
0 Votes