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Hourly Activity times not changing correctly

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‎10-29-2023 03:14 - last edited on ‎11-05-2023 15:20 by Fitbit Moderator

‎10-29-2023 03:14 - last edited on ‎11-05-2023 15:20 by Fitbit Moderator

At 1am today BST changed to GMT in the UK. It moved back one hour. In the app or on my dashboard on the Fitbit website I cannot change the hourly activity range. It has set the parameters at 4am - 1pm! Reading through the previous threads this appears to have been a problem for others in previous years but the posters add that the problem rectified on the following day! Should we always have to wait every time the clocks move back or forwards? Before posting I had already refreshed the app, logged out and back in and so on. Now frustrated! Help please.

 

Moderator Edit: Clarified subject

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21 REPLIES 21

‎11-05-2023 17:20

In response to alexthecat

‎11-05-2023 17:20

I’ve had a Fitbit for 3 years and never had this happen until this time change

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‎11-05-2023 18:08

In response to kljwestcomma

‎11-05-2023 18:08

Same here! I have my daily reminders to move hours from 8 AM to 8 PM. It reset from yesterday to 5AM to 5PM. I have tried changing it - it keeps defaulting back to the 5AM to 5PM. I never recall this happening before. I’m a perfectionist who likes to the the 12 hours solid movement - I cannot express how annoyed I am that it changed ‘on it’s own’ because of the time change. 🙄

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