07-16-2024
15:20
- last edited on
07-18-2024
03:11
by
MarreFitbit
07-16-2024
15:20
- last edited on
07-18-2024
03:11
by
MarreFitbit
I recently was forced to upgrade to the versa 4 since my versa 3 glitched out. How do I control my volume like the screenshot below that I could do on my 3?!
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-16-2024 16:33
07-16-2024 16:33
Hi @SunsetRunner . I’m sorry, but there are no music controls on the Versa 4.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-16-2024 16:33
07-16-2024 16:33
Hi @SunsetRunner . I’m sorry, but there are no music controls on the Versa 4.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-17-2024 13:25
07-17-2024 13:25
So how is this an upgraded device? How do you build a new product, removing key features you had in your older model, stop selling said model and think your customers would be happy? Who in their product team made this call? How do I contact their product team to request the feature? (these are smart devices you can easily add that app back on this model)
This is absurd and they will be losing someone that has purchased minimum 5 Fitbit devices so far and will obviously have plenty more purchases in my future.
Also, trying to get to some sort of support is beyond a nightmare (I’m pretty sure you’re just some random person that is helping). It’s almost like they knowingly left this out of their model manuals, help centers, and feature specs to trick their customers into spending $200 on a watch with same functionality as a $10 one. Whoever is in leadership positions here… well they should be fired.
07-17-2024 18:53
07-17-2024 18:53
@SunsetRunner the best place to post feature suggestions and get the attention of the developers is the Product Feedback forum. I hope you will consider sharing your ideas there.
07-18-2024 06:49
07-18-2024 06:49
Thank you!!! I will definitely be doing that!