help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I cannot change any of the settings using the touch screen on Versa 4

Thursday - last edited Thursday by Fitbit Moderator

Thursday - last edited Thursday by Fitbit Moderator

When I go in to the Settings on my watch I cannot change any of the settings using the touch screen on the watch?

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 REPLY 1

Thursday

Thursday

Hi @dpgmh. Welcome to the community forums.

Thank you for sharing with me the inquiry regarding your Versa 4. 

Did you already tried to restart the device? Please press and hold the button for 10 seconds until the Fitbit logo appears on the screen, and then release the button.

Best Answer
0 Votes