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Incessant buzzing

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‎11-25-2024 00:31

‎11-25-2024 00:31

I have just upgraded to a Versa 4.  Very disappointed so far.  When I start a walk I am getting incessant buzzing and it is driving me mad.  I can see that this was a problem previously linked to the dynamic GPS which should have been resolved with a software update, but for me it hasn't worked.  I have had to turn off the GPS which means no maps or accurate distances.  

I have turned off zone notifications, so I know it isn't that.  

Any other thoughts or is there going to be an update to resolve?  

TIA. 

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3 REPLIES 3

‎11-29-2024 08:11

‎11-29-2024 08:11

@Donnyfan   You wrote that you just upgraded to the Versa 4.  You might not have the current firmware.  Did you get the version 210.26 firmware update?  This update is supposed to fix the dynamic GPS issue.  If you don’t have it, you should get it in the next 2-3 days.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-10-2024 01:36

‎12-10-2024 01:36

I upgraded my versa 2 to a versa 4 and was immediately frustrated by the constant buzzing on my wrist from the active zone minutes notifications - even when I wasn't doing exercise.  I followed instructions and switched it off in settings but this didn't work.  After much fiddling I now think I have resolved it by custom setting my goals in the app. In the app click on the pencil, scroll along until you get the option to custom set your goals.  From here you can select everything you want and this can exclude zone activity.  So far it has worked for me and is a game changer because up to sorting this I was regretting mydecision on the versa 4. 

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‎12-10-2024 07:10

In response to CD-1007

‎12-10-2024 07:10

Hi @CD-1007  Welcome to the Fitbit Community! It's great to have you here!

I appreciate your preference for our products and i am glad to hear that you arrived to resolve this notifications issue by yourself.

By surfing through the community i was able to find a similar thread than yours. You can access to it here and either feed or be fed by the info.

We remain at your disposition for any additional information. Our main goal is to ensure an excellent experience with our Fitbit products and services.

Do not hesitate to come back to participate in the community. This is how the forums improve!

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