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Losing steps

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‎02-28-2025 05:06

‎02-28-2025 05:06

Hi several times this past 2 weeks I’ve got way over my 10k steps however seem to lose them when syncing later on? I’ve done a reset but just lost 7k today?!

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‎03-01-2025 03:28

‎03-01-2025 03:28

Hi @Amanda368  - unfortunately there is no fix and it's obviously very frustrating - you can follow more here Unreliable step counting bug

It's related to processing on the Fitbit servers and syncing, the only workaround is to turn off Bluetooth and use the watch in standalone mode.

Author | ch, passion for improvement.

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