My versa 4 side button once pressed won’t light up watch

[Mommaof284]

Alright my Versa 4 side button the watch has just been disconnected and the repaired to my iPhone 14 Pro but now it’s working and all but when I press the side button once it has always lighted the watch face and now nothing it’s been reset three times and fully charged and holding a charge I can’t even find my table of contents for my apps on the watch I need help please 

[Mommaof284]

FYI I had just talked to Fitbit online after I posted this 45 mins after this post but I have to get a replacement for it but the main thing is it’s being taken care of thank you anyway 

[Guy_]

Hi @Mommaof284 - hold the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start. If this doesn't work try recharging the watch.

Wait for the clock to appear and pull down on the watch face to get to Quick Settings and turn off all the icons then wait for the display to blank.

Try raising your wrist and see if the display wakes.

Try double tap the watch to see if it wakes.

Try button press again to see if it wakes.

If neither tap or button press wake the watch but you saw the clock face after the restart it may be necessary to factory reset the watch using the button if the restart works but you still have a problem.

You can chat via the Fitbit App, Help & support section, Contact Customer support for help with that.