No apps on Versa 4

[jonas85]

Just bought upgraded from Versa 3 but seems that all my apps is gone missing. 

This is a huge stepback! I need my apps back!

Moderator Edit: Clarified subject

[Guy_]

Hi @jonas85 - the Versa 4 doesn't have all the features of a Versa 3, extra apps are not supported on this watch.

If you are unhappy with the watch Fitbit have a 45 day refund policy or possibly authorised dealers too, some stores provide 14 to 30 day refunds.

[jonas85]

I have already opened the box. I will check with Fitbit.

Fitbit should have comunicated better that the versa 4 is in fact a downgraded version compared to the versa 3 😞

[MarreFitbit]

Hi there, @jonas85. Welcome to the Fitbit Community Forums. I understand how you must be feeling after knowing that Versa 4 does not support third party apps as the Versa 3 does. Thank you so much for your feedback, we‘re taking your comments and sentiments in regards to our products and services into consideration.

As @Guy_ has mentioned, if you are unsatisfied with your purchase of a Fitbit-branded device and/or accessory from the Fitbit Store for any reason, you are entitled to a full refund if you meet the conditions set forth here. This return right does not apply to the purchase or renewal of any Paid Services, as defined in and governed by our Terms of Paid Services. 

Let me know if you have any inquiry.