help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No longer populating miles

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-12-2024 06:30

‎09-12-2024 06:30

I've read other threads. But out of the blue yesterday my walking recognized exercise won't go above .1 mile. It recognizes my run. It's on automatically calculate stride and it has worked fine for two years. I haven't changed any settings and I tried restarting the device. It's frustrating especially because FitBit has so many weird glitches making use annoying. Is this a known bug? It's Sept 2024. I don't want to turn off auto calculation of stride because I don't know my stride length. Much more convenient for the device to do this. 

 

Thanks for any insight 

Best Answer
0 Votes
0 REPLIES 0