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Notifications are not coming through my Versa 4

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‎10-15-2023 08:04 - last edited on ‎10-16-2023 16:53 by Fitbit Moderator

‎10-15-2023 08:04 - last edited on ‎10-16-2023 16:53 by Fitbit Moderator

Terrible. Can't find connection foe wifi and answering texts even when phone is in my hand😡


Moderator Edit: Clarified subject

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‎10-17-2023 03:45 - edited ‎10-17-2023 03:45

‎10-17-2023 03:45 - edited ‎10-17-2023 03:45

Hello there, @Swrn. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about. I'm sorry to hear about the issue with your Versa 4. 

As a first approach, I'd recommend checking if your Versa 4 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


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