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Notifications are not coming through my Versa 4

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‎11-05-2023 14:17 - last edited on ‎11-05-2023 17:13 by Fitbit Moderator

‎11-05-2023 14:17 - last edited on ‎11-05-2023 17:13 by Fitbit Moderator

 Do not see Notifications on watch 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎11-05-2023 17:39

‎11-05-2023 17:39

Hello there, @Skcbuntich. Welcome to the Fitbit Community Forums. I'm sorry to hear that your notifications are not coming through your Versa 4. I'll be glad to help you!

As a first approach, I'd recommend checking if your Versa 4 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


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‎11-06-2023 04:11

In response to MarreFitbit

‎11-06-2023 04:11

I'm having the same issue, but I have tried all your troubleshooting steps, along with a factory reset, twice. for a $300 watch, not getting notifications is a pretty big deal. Is there a ticket in for this issue to be fixed? It seems its been an ongoing issue for quite some time given there are multiple threads of the same issue. 

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