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Notifications are not coming through my Versa 4

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I've never been able to get calls or messages on my Versa 4.

Moderator Edit: Clarified subject

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neither have I 

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Hi @Kaawren @Queenbetty - just in case did you pull down on the watch face and turn off all the icons?

Also look here How do I get notifications from my phone on my Fitbit device?

Author | ch, passion for improvement.

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Hi there, @Kaawren @Queenbetty. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 4 devices are not getting notifications. We're here to help you guys! 

As @Guy_ has suggested, please check if your Versa 4 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


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Neither can I.  Had no problem with Versa 3

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Hi there, @Sandycall. Welcome on board. I'm sorry to hear that your notifications are not coming through either. 

To better assist you, may I know if you've tried what I recommended here?

Maria | Community Moderator, Fitbit


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