01-21-2024 06:08
01-21-2024 06:08
Please bring back the Alta HR. I had Altas for many years and eventually my last Alta HR battery packed up recently and so reluctantly I had to replace it with another model as the Alta is no longer made. I got the Charge 6 and wish I hadn’t, I hate it and it doesn’t compare to the Alta HR. Please bring back the Alta HR!
01-21-2024 10:14
01-21-2024 10:14
Hi @Angebus if you're still within the return window, why not return the Charge 6 and get an Inspire 3? It's very much like the Alta. I've had the Alta HR and now I'm using the Inspire 3. Sometimes it's hard to find another style you like, but I think you'd like the Inspire 3 if the Charge 6 is too much for you.
01-26-2024 11:08
01-26-2024 11:08
Hi Odyssey13, thanks for your reply, I'll have a look at the Inspire 3. Unfortunately I've been wearing the Charge 6 for about 3 weeks now so can't return it. It's just so big compared to the sleek Alta and also quite cumbersome and often things don't work, or sych so really wishing I hadn't bought it. Cheers!
01-27-2024 06:10
01-27-2024 06:10
@Angebus Fitbit has a 45 day return period if you bought your Charge 6 from Fitbit. Check with other store policies if you bought it from a different retailer.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.