help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pre ordered

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-24-2022 09:34

‎10-24-2022 09:34

Any one else still waiting on their pre-ordered Versa4? Still says waiting for UPS to create label and won’t update after 9/24/22 date.  Been over a month and still not shipped

Best Answer
0 Votes
3 REPLIES 3

‎10-24-2022 11:17

‎10-24-2022 11:17

I ended up doing a chat with the support folks. They said it was at the warehouse, but ended up getting it out of the logjam somehow. I had it a few days later. Good luck!

Best Answer
0 Votes

‎10-24-2022 15:51

‎10-24-2022 15:51

Same here. Not sure what to do 

Best Answer
0 Votes

‎10-26-2022 06:22

In response to eyewon

‎10-26-2022 06:22

Call the support line.

Best Answer
0 Votes