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Relax app isn't working

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‎08-09-2023 12:54 - last edited on ‎08-10-2023 09:43 by Fitbit Moderator

‎08-09-2023 12:54 - last edited on ‎08-10-2023 09:43 by Fitbit Moderator

Yesterday I did a 2 minute relax session via my watch. When i want to do it again, today (the next day), nothing happens. So i press on my watch but nothing starts.

So i reinstalled the app via my phone device but if i press on the app in my phone a blanco screen is visible. Nothing is happening. 
looks like a bug… i made a printscreen from what I see when clicking on the relax app in my phone. 

what to do? 

IMG_1912.png



Update: I found the solution!!!!

Moderator Edit: Clarified subject

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‎08-10-2023 14:44

‎08-10-2023 14:44

Welcome back to the community @Deniiiiiise.

Thanks for sharing the details about this inconvenience.

I'm glad to know that you resolved the issue. May I know how do you did it?

In the meantime, I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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