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SPO2 is not working Versa 4

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‎05-20-2023 05:21 - last edited on ‎05-20-2023 13:50 by Fitbit Moderator

‎05-20-2023 05:21 - last edited on ‎05-20-2023 13:50 by Fitbit Moderator

What on earth is going on. The facility that is so important to me just isn’t working. Stress levels compounded by the fact that I am actually in hospital with pneumonia so it would be great if this was resolved.

 

Moderator edit: clarified subject.

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‎05-22-2023 03:10 - last edited on ‎06-15-2023 06:57 by Fitbit Moderator

‎05-22-2023 03:10 - last edited on ‎06-15-2023 06:57 by Fitbit Moderator

Welcome back to the Fitbit community, @Ninjagranny!

Please have a closer look at the Troubleshooting section of Fitbit's dedicated SPo2 manual to see what might apply to your issue:

Fitbit SpO2 User Manual 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

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‎05-22-2023 03:10 - last edited on ‎06-15-2023 06:57 by Fitbit Moderator

‎05-22-2023 03:10 - last edited on ‎06-15-2023 06:57 by Fitbit Moderator

Welcome back to the Fitbit community, @Ninjagranny!

Please have a closer look at the Troubleshooting section of Fitbit's dedicated SPo2 manual to see what might apply to your issue:

Fitbit SpO2 User Manual 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎05-24-2023 14:33

In response to Talahthas

‎05-24-2023 14:33

I have tried everything and cannot get the SPO2 to work on the watch. I see the graphs in the app but cannot get the clock face to work. Any help is appreciated. 

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‎05-24-2023 14:38

In response to rajrunner

‎05-24-2023 14:38

I have a Versa 4 BTW and have had it for many months

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