Skin temperature not working

[daunek34]

So it’s been way past a week and my skin temperature tells me to sleep with my watch on for 3 nights. But I’ve slept with it on every night for at least 10 straight. Anyone else having this issue?

[PhenixFord]

Same here. 

Is this for Premium users?

[daunek34]

I’m not sure but I signed back up to be a premium member when I got the new watch since they had the 6 month offer.  So either way it sounds like there’s a issue. Hopefully we get some feedback soon. 

[daunek34]

So it’s a week later and still no skin temperature reading and no response. I’m really tempted to send this thing back at this point. 

[SunsetRunner]

I'm sure I read somewhere that you need to wear the Versa 4 for 30 days before it can read your baseline about your skin temperature 

[daunek34]

Thanks for the response! I’ll have to look into that. It just seems strange considering the watch says to wear it for 3 nights to get a reading. 

[Arne2]

Where are you looking? The dashboard tile for temperature says the same for me as for you, but if I go into Health Metrics instead, I can see my temperature, with the nightly variations. Seems it is the dashboard tile that has a bug and is not updating.

[SunsetRunner]

I said 30 days. Then I went to check and it says 30 nights. As it checks the skin temperature variations for the night. 

Hope it helps. 

I just bought my versa 4, 3 days ago so I'm well new to this. 

[PhenixFord]

My sleep temp is working now. I've had my watch about 3 weeks now. Just looked in Health Metrics on the APP and it shows 7 days of data. 

[daunek34]

Thank you! Thank you! Thank you! The dashboard is what I was looking at but I hadn’t looked at the metrics because it kept saying to wear my watch for 3 nights. I now see data is showing up under the metrics. Much appreciated!!

[SuzyD51]

Agreed having same issue

[pitt2rich]

Agreed, thanks for the info...it appears that the tile in the dashboard is the issue, perhaps along with the other issues that they will fix/update it. 

[GPOCHE]

You think they would fix this glitch with an update. Horrible service from them