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Skin temperature not working

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‎11-02-2022 16:31

‎11-02-2022 16:31

So it’s been way past a week and my skin temperature tells me to sleep with my watch on for 3 nights. But I’ve slept with it on every night for at least 10 straight. Anyone else having this issue?

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12 REPLIES 12

‎11-03-2022 12:51

‎11-03-2022 12:51

Same here. 

 

Is this for Premium users?

Best Answer

‎11-03-2022 13:43

In response to PhenixFord

‎11-03-2022 13:43

I’m not sure but I signed back up to be a premium member when I got the new watch since they had the 6 month offer.  So either way it sounds like there’s a issue. Hopefully we get some feedback soon. 

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0 Votes

‎11-10-2022 09:37

‎11-10-2022 09:37

So it’s a week later and still no skin temperature reading and no response. I’m really tempted to send this thing back at this point. 

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‎11-10-2022 13:35

In response to daunek34

‎11-10-2022 13:35

I'm sure I read somewhere that you need to wear the Versa 4 for 30 days before it can read your baseline about your skin temperature 

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0 Votes

‎11-10-2022 17:43

In response to SunsetRunner

‎11-10-2022 17:43

Thanks for the response! I’ll have to look into that. It just seems strange considering the watch says to wear it for 3 nights to get a reading. 

Best Answer

‎11-11-2022 00:47

In response to daunek34

‎11-11-2022 00:47

Where are you looking? The dashboard tile for temperature says the same for me as for you, but if I go into Health Metrics instead, I can see my temperature, with the nightly variations. Seems it is the dashboard tile that has a bug and is not updating.

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‎11-11-2022 00:53

In response to daunek34

‎11-11-2022 00:53

I said 30 days. Then I went to check and it says 30 nights. As it checks the skin temperature variations for the night. 

Hope it helps. 

I just bought my versa 4, 3 days ago so I'm well new to this. 

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0 Votes

‎11-11-2022 06:55

In response to SunsetRunner

‎11-11-2022 06:55

My sleep temp is working now. I've had my watch about 3 weeks now. Just looked in Health Metrics on the APP and it shows 7 days of data. 

Best Answer

‎11-11-2022 07:27

In response to Arne2

‎11-11-2022 07:27

Thank you! Thank you! Thank you! The dashboard is what I was looking at but I hadn’t looked at the metrics because it kept saying to wear my watch for 3 nights. I now see data is showing up under the metrics. Much appreciated!!

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‎11-12-2022 07:14

In response to daunek34

‎11-12-2022 07:14

Agreed having same issue

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‎11-14-2022 11:47

In response to Arne2

‎11-14-2022 11:47

Agreed, thanks for the info...it appears that the tile in the dashboard is the issue, perhaps along with the other issues that they will fix/update it. 

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0 Votes

‎11-14-2022 18:20

In response to pitt2rich

‎11-14-2022 18:20

You think they would fix this glitch with an update. Horrible service from them

 

 

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