Sleep and steps not accurate on Versa 4

[Jeni0101]

My sleep time is incorrect and my step count isn’t resetting at 12 

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the community forums @Jeni0101. 

Thank you for sharing the inquiry regarding this difficulty with your Versa 4. 

Please, try to perform a restart as indicated here: How do I restart my Fitbit device?

Your device will not be able to track sleep:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.