Sleep not being tracked properly

[Swfclove]

Only since the app software update my sleep and also that of my wife’s charge5 are not being tracked properly. Added to the new app facia being a mess and seemingly difficult to adjust. Can this be looked at please. All the usual on/offs etc have been done

[Swfclove]

Only since the app software update my sleep and also that of my wife’s charge5 are not being tracked properly. Added to the new app facia being a mess and seemingly difficult to adjust. Can this be looked at please. All the usual on/offs etc have been done

[Cris124]

Same here!!! 😞 

[Swfclove]

I think there is a bug in the revised app. This is on my Versa and my wife’s Charge. Remember any moderators all usual on offs have been done!

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[Talahthas]

Welcome back to the Fitbit community, @Swfclove and @Cris124!

Sad to hear that you're having issues regarding sleep tracking with your devices. As a first approach to hopefully sleep tracking results I'd suggest setting up a sleep schedule and a sleep goal. To do so please have a look at 'How do I set a sleep schedule in the Fitbit app?' and 'How do I set or change my sleep goal in the Fitbit app?' following the link below:

How do I track my sleep with my Fitbit device? 

[Talahthas]

I've merged your post with this thread to keep things organized, @Swfclove.

Concerning your initial impression about the new Fitbit app I'd like to point out that an update already is in the works.

[Swfclove]

Please reply to my issue. No platitudes please!

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[Swfclove]

God to hear it’s badly needed. Suggest the old layout and/ or a yuck and easy way to set your own dashboard

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