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Sleep score not showing on Versa 4

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My Versa 4 has not recorded my sleep score for the past two nights and 9 nights total of the past three weeks. My Fitbit records my time and sleep stages normally every night. I have tried all the tricks. Deleted and Reloaded the app. Rebooted my phone. Logged out and logged back. I talked with help support on the online chat. They were unable to correct the issue as well.  This problem started happening after the most recent update of the Fitbit/Google app. I have never had an issue, like this, after an update. 

 

Moderator edit: edited title to clarity.

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Welcome to the Fitbit Community, @Jana30.

Thanks for letting me know about this situation in regards to the Sleep Score not being tracked on your Versa 4.

I recommend you to check this article, there's a part 'Why don’t I see a sleep score?' in which you can check to get this situation improved. Let me know how it goes, please.

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