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SpO2 is no longer working on my Versa 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-01-2024 22:41 - last edited on ‎05-03-2024 12:07 by Fitbit Moderator

‎05-01-2024 22:41 - last edited on ‎05-03-2024 12:07 by Fitbit Moderator

Why did Versa 4 suddenly stop giving readings for Spo2. Fitbit now says Versa 4 is no longer compatible with the Spo2 app.

This happened to me a couple of days ago. Why pls?

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎05-02-2024 02:58

‎05-02-2024 02:58

Welcome to the Fitbit community, @yagazzy!

Sad to hear that you're having an issue with your Versa 4.
As a first attempt to hopefully get things fixed, I'd suggest restarting your device. Before doing so you should make sure to have synced your Versa 4 with your Fitbit app to not lose any data your device might have tracked so far. Then please hold you Versa 4's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display before releasing the button.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes

‎05-04-2024 08:24

‎05-04-2024 08:24

I change my. Smart watch face after installing I go to gallery and pick my 02 smartwatch face and it will show up in both watch and app

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0 Votes

‎05-04-2024 10:13

In response to Good-guess

‎05-04-2024 10:13

Thank you. The clockface I chose has an SPO2 function, however it took like
4 days for it to start working again.
It hadn't been working for 3 days prior hence my changing the face. In all
it stopped working for a week for no reason.
Best Answer