help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2024 14:25

‎04-24-2024 14:25

My sleep and weather will not sync unless I shut my versa 4 off 

Best Answer
0 Votes
1 REPLY 1

‎04-24-2024 21:07

‎04-24-2024 21:07

Hi @sasmoker58 - unless your watch is syncing they won't work.

The V4 Fitbit App versions can lose connection. Restarting the watch or toggling Bluetooth may cause it to regain connection.

The Sleep result on the watch is the result of a calculation done on the Fitbit servers. The watch can't do it by itself.

See Why won't my Fitbit device sync?

Author | ch, passion for improvement.

Best Answer
0 Votes