Timezone incorrect on Versa 4

[talhahp]

I've just recently noticed an issue where the time on my watch should've been 12:15pm was at 9:15am instead. The App settings for timezone information was set automatically. I then manually set it to the correct timezone but the time doesn't change even after syncing. If I sync a timezone just before mine (GMT+2) it then works and sync to one hour behind. If I change it back to GMT+3 it then goes back to the original time which is a couple hours behind the correct time. This leads me to believe that there's some bug, I've also restarted my phone and watch but to no avail, entering specifically GMT+3 it doesn't work. I haven't test it with GMT+4 to see what happens but this behaviour is very weird since it gets the other timezones correct, at least those before my current time.

Is anyone able to replicate this?

Moderator Edit: Clarified subject

[talhahp]

The strange thing is my laptop which is using linux and with ntp enabled, it also picks up the exact same incorrect time...

[Talahthas]

Welcome to the Fitbit community, @talhahp!

All in all this seems to be a problem with your internet access in general.
Have you tried restarting your router? Are you using VPN for your internet connection?

[talhahp]

My internet access is fine and I'm not using a VPN. I think some NTP server somewhere is giving incorrect timezones because my watch, laptop and desktop all had the wrong time despite not being connected to the other. I'll give it some time to fix itself and see.

[forme277]

My timezone is incorrect after updating yesterday night 


Moderator Edit: Clarified subject

[talhahp]

This is a strange coincidence, my laptop and desktop time were incorrect due to a broken update with a package tzdata. More info here: https://www.reddit.com/r/archlinux/comments/1fc5o2f/waybar_suddenly_has_the_wrong_time/ 

I'm not sure how it relates to fitbit but just pointing it out.

[talhahp]

After doing further research, it seems multiple projects have been affected by this bug and it's plausible fitbit is too. Hopefully this can be fixed in due time as it's really annoying.

https://gitlab.archlinux.org/archlinux/packaging/packages/tzdata/-/issues/1

[ashen__]

Have tried restarting, pairing and unpairing even factory resetting, the versa 4 clock is stuck on 8 hours before my actual time zone(gmt+8) after syncing.

[Marycpn]

My Versa 4 is not updated with my time zone. Today in the morning was ok, but after some hours, about 2 hours ago, the time in my Versa4 changed for 3 hours after my time zone. Anyone knows what happened?

[weeM]

mine too tried everything still to no avail

[Johaisamua]

Hi.  My watch change the time automatically, I sew in  the Fitbit app, and check my locación, is correct , I sync the watch , but Still is the same. I set the location to a city in a different time zone - Sync, change the time, but when I set tot to the correct location and Sync again., doesn't work!!!

One of the two should fix your time. 

[BuluB]

Don't know how but the time on my watch changed. I did everything from switching on and off the app as well as the watch. Changed the time zone on the app and synced it. Turned the bluetooth on and off and then synced again. Uninstalled and reinstalled the app yet can't get the correct time on my watch.

[Williehutch03]

People that have Sense 2 devices are having the same issue. Ure not alone!

[chiranjib]

Hi.  My watch change the time automatically, I sew in  the Fitbit app, and check my locación, is correct , I sync the watch , but Still is the same. I set the location to a city in a different time zone - Sync, change the time, but when I set tot to the correct location and Sync again., doesn't work!!! it is showing GMT+0 .

[Nadydon]

Mine too could it be the apps problem? I have been trying all methods but the watch stuck 8hrs back

[KaiST]

I have the same issue. It’s four hours ahead of my time zone and none of the troubleshooting seems to work. This is so frustrating!

[KarenIk]

should be due to new tracker software update..

[KarenIk]

you can set it to Australia Perth time zone. i tried Shanghai.. it became mandarin... Kuala Lumpur doesnt work, affected same as Singapore

[KaiST]

I have the same issue. And I see that many people having the same issue. None of the troubleshooting seems to work. Sigh 

[Nadydon]

My versa 4 have the same problem and its stuck 8hrs behind my timezone. Is this a worldwide problem? Any chance to solve the problem?