help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

VERSA 4 Unable to change my Step goal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-19-2023 19:58

‎12-19-2023 19:58

I’ve tried everything in the manual to no avail! I’m not able to change my steps goal from 2500! Same with floors. I set the goal, but then it disappears when I click the back button. I went to the dashboard on line and couldn’t find where I could update the goals there at all.

Any suggestions?

Thanks!!

Best Answer
0 Votes
2 REPLIES 2

‎12-20-2023 03:20

‎12-20-2023 03:20

Welcome to the Fitbit community, @BarbaraGregg!

Sad to hear that you're having an issue setting your personal activity goals in the Fitbit app.
As a first approach to hopefully get things fixed, please have a closer look here to find out what might be the reason:

How do I track my health and fitness goals with Fitbit? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes

‎12-23-2023 05:32

In response to Talahthas

‎12-23-2023 05:32

No none of these work, I’m still not able to change my goals

Best Answer
0 Votes