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Versa 4 Battery draining

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For about the last 10 days I’ve noticed that my battery is not holding its charge nearly as long as before. A month ago it would easily go six days and now in two days it’s already dropped 50% (it’s a 35 now after being 85 on Sunday) . I’ve checked the settings and nothing has changed. I haven’t even used the GPS . this Fitbit Versa 4 is only 13 months old. Purchased right from the fitbit google store.  

 

Moderator edit: updated subject for clarity

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Hi @vee!   It’s nice to see you here!

I'm sorry to hear that your Versa 4 is running out of power faster than expected. 

  • How long do you charge your Fitbit? Do you connect it to a computer or use a wall connection?
  • Please check if  your phone OS is up to date.
  • Do you frequently use FitbitPay or music control?
  • Turn off notifications you don't need, including alerts from your phone apps, alarms, and reminders to move.
  • Please try a restart by pressing the button until the Fitbit logo appears on the screen.

After the restart, please charge your Versa 4 to 100% and use it as you normally do until the battery runs out to check if the battery life has changed.

If you need more information, please visit Can I extend my Fitbit device's battery life?

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2 REPLIES 2

Hi @vee!   It’s nice to see you here!

I'm sorry to hear that your Versa 4 is running out of power faster than expected. 

  • How long do you charge your Fitbit? Do you connect it to a computer or use a wall connection?
  • Please check if  your phone OS is up to date.
  • Do you frequently use FitbitPay or music control?
  • Turn off notifications you don't need, including alerts from your phone apps, alarms, and reminders to move.
  • Please try a restart by pressing the button until the Fitbit logo appears on the screen.

After the restart, please charge your Versa 4 to 100% and use it as you normally do until the battery runs out to check if the battery life has changed.

If you need more information, please visit Can I extend my Fitbit device's battery life?

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Thanks for the reply. Everything is up-to-date.  I have an iPhone that has been updated recently a couple of different times.  I get very few notifications. I’ve never even used the Fitbitpay or Music. I do get reminders to move and it would be sad to have to silence those. It’s never been a problem in the past and it was actually a big part of the reason I bought my first Fitbit back in 2011! 
I’m charging it the same way I have for years which is to a wall connection. I usually don’t charge it all the way because I didn’t think that mattered and sometimes I just want to get it through another day or two, you’d think 85% would’ve been pretty good. 
i’ll try a longer charge when I’m sitting down later and see how it goes. I’ll also restart. Thanks 

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