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Versa 4 Battery issues after last update

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‎02-21-2026 12:41 - last edited on ‎02-22-2026 05:46 by Fitbit Moderator

‎02-21-2026 12:41 - last edited on ‎02-22-2026 05:46 by Fitbit Moderator

This week I did the update for my Versa 4.  I have always had excellent battery retention with not having to charge for at least 5 days.  Since the update my battery dies within four hours!  Had anyone else had this issue?  I have done a force restart, made sure it was charged to 100%, **ahem** off all notifications, made sure my screen can only come on when I push the button and it won’t last any longer than four hours and I haven’t even been exercising..  

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎02-21-2026 20:29

‎02-21-2026 20:29

Hi @Swelch8472 - if you look in the forums there are people with some update problems, so to distinguish, when you place it on charge is the battery empty or around 80%?

If 0% did the watch get wet and if so does it get hot when charging, then stop charging as it has a fault?

How long does it take to charge after the update?

Author | ch, passion for improvement.

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‎02-21-2026 20:57

In response to Guy_

‎02-21-2026 20:57

The watch gets to 0%.  It charges fine as it always has and does get back to 100% but drains quickly in about 4 hours.  

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‎02-21-2026 20:59

In response to Swelch8472

‎02-21-2026 20:59

It does not get hot when charging 

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‎02-21-2026 21:15

In response to Swelch8472

‎02-21-2026 21:15

Thanks, @Swelch8472  - that is definitely not normal and is unlikely damage related.

The update may have not been entirely successful and a careful factory reset may be something to try to get a clean setup.

Also while it is doing it, logout of the Fitbit app and remove any Bluetooth entries for it from the phone. Make sure there are no other phone type devices with Bluetooth turned on nearby.

Then in the Fitbit App set up your watch with add new device (it may auto detect it) because it is like a new watch.

You will still get the latest firmware so the problem may persist but hopefully it could resolve it. Fingers crossed.

Author | ch, passion for improvement.

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‎02-22-2026 05:45

In response to Guy_

‎02-22-2026 05:45

Hi @Swelch8472 and @Guy_ !  It’s nice to see you around! 

@Guy_ Thanks a lot for your support!

@Swelch8472 It seems you've tried all the available solutions for this type of problem on your own. So, my best advice from here is to contact technical support. They have the most appropriate resources to help you more thoroughly.

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