help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 Lost device

yesterday - last edited 6 hours ago by Fitbit Moderator

yesterday - last edited 6 hours ago by Fitbit Moderator

Lost my Fitbit. Want to disable it from my Android phone.

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

yesterday

yesterday

Hi @jmxoc - is it really lost or just misplaced? Just in case a Bluetooth finder may be able to locate it if it still has battery and you are within a few feet ( less than 30 generally)

When the battery runs out it will stop working and become disabled.

If it is still on your account you still own it.

Author | ch, passion for improvement.

Best Answer
0 Votes

6 hours ago

In response to Guy_

6 hours ago

Hello @jmxoc! Welcome to our community forums!

I'm sorry to hear that you lost your Versa 4. 

@Guy_ Thank you so much for your advice! 

@jmxoc If you've already tried to locate your watch using Bluetooth tracking apps and haven't been able to find it, you can remove your Versa 4 from your account. Don't worry, your personal information remains in your app and account, and no one else will have access to it.

To remove your watch from the account: 

  1. Open your app at the Today tab 
     

     

  2. Tap the devices icon in the upper left corner.
  3. Tap the device you want to remove.
  4. Tap the option "System"
  5. To remove the device tap "Disconnect device".
  6. Follow the on-screen instructions to remove the device from your account.
Best Answer
0 Votes