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Versa 4 - Time discrepancies

‎04-01-2025 07:12 - last edited on ‎04-02-2025 14:38 by Fitbit Moderator

‎04-01-2025 07:12 - last edited on ‎04-02-2025 14:38 by Fitbit Moderator

Time on the clock face is correct, but not when showing sleep times or activity. For example, shows I went to sleep at 8:00 pm & up at 3:00 am, which isn’t correct. Instead of showing my step goals from 9:00am-8:00pm, those times are wrong also. 

 

Moderator edit - updated subject for clarity 

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‎04-01-2025 08:25

‎04-01-2025 08:25

Hi @adp75 ! Warm welcome to the community ! 
I appreciate your message, and I'm sorry to hear that the time doesn't seem to be right for sleep or activity. 

Could you please verify if there is an update available for your Fitbit device and for your Fitbit app ? To do so, please follow the steps shown in the following help articles: 

How do I update my Fitbit device?

How do I update the Fitbit app? 

 

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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