06-25-2025
13:25
- last edited on
06-28-2025
08:31
by
DavidFitbit
06-25-2025
13:25
- last edited on
06-28-2025
08:31
by
DavidFitbit
My fitbit won't sync with my phone..an android
Moderator's action: Clarified subject
Best Answer06-28-2025 07:04
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-28-2025 07:04
Ok, just to save some time, would you mind mentioning what steps you've already tried to remedy the situation?
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one cruise ship at a time!
Best Answer06-28-2025 08:37
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-28-2025 08:37
Hi @Fremont and @DramaQueenDiva , thank you for posting in the community.
I'm glad to help you with the issue you are experiencing while attempting to sync your Versa to the Fitbit app on your mobile device.
Excellent contribution @DramaQueenDiva.
General syncing issues can be resolved by following the suggestions listed in our help article Why won't my Fitbit device sync?
Check them out and if the issue persist, you can share a few more details about the behavior of the connectivity so we can save some time as @DramaQueenDiva suggested.
Best Answer