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Versa 4 - Wrong time

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‎11-02-2025 05:55 - last edited on ‎11-03-2025 05:13 by Fitbit Moderator

‎11-02-2025 05:55 - last edited on ‎11-03-2025 05:13 by Fitbit Moderator

Versa 4 not synched for time after update of my samsung mobile today.

 

Moderator edit - updated subject for clarity

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2 REPLIES 2

‎11-02-2025 06:39

‎11-02-2025 06:39

@Sushmamathur have you tried restarting both your Fitbit and mobile device? That's usually the first troubleshooting step that I try. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer

‎11-03-2025 05:11

In response to alexthecat

‎11-03-2025 05:11

Hi @Sushmamathur and welcome to the forums. 

Thank you for your message. I'm sorry to hear that you are experiencing this issue regarding the time syncing of your Versa 4. 

Please verify that you are running the latest Fitbit app update and the latest firmware update on your Versa 4. 

You need at least Android 11, or iOS 16.4 and we are currently running the 4.55 version. 

In order to update your Versa 4, please read and follow the steps explained here: How do I update my Fitbit device?

@alexthecat I always appreciate your support. 

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