11-02-2025
04:02
- last edited on
11-03-2025
12:35
by
HorareyFitbit
11-02-2025
04:02
- last edited on
11-03-2025
12:35
by
HorareyFitbit
My Versa 4 keeps telling me to sign into my fitbit app but, when I try, it says I'm already signed in. My app won't sync either.
Moderator edit: updated subject for clarity
11-02-2025 08:48
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-02-2025 08:48
I'd try resetting the Versa 4.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer11-03-2025 12:32 - edited 11-03-2025 12:51
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-03-2025 12:32 - edited 11-03-2025 12:51
Hi @Paddy62, welcome to the Fitbit community! It's great to have you here!
Thank you for sharing all the information that you provided in your post about the Versa 4.
I would recommend you the following help article.
@DramaQueenDiva Thanks for your kindly help!
Best Answer