Versa 4 battery draining after the update

[EmsMikr]

My Versa 4 began acting strange after the recent ‘update’. Battery life is minimal. It will show 100% charge that drops 10 to 15% immediately upon removing from the charger to wear. Within about 90 minutes, it’s dead. After searching it appears batteries can’t be replaced on these, so it’s just an expensive piece of disposable tech designed to be thrown away. Might as well have bought a $50 off brand disposable. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @EmsMikr. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 4 started draining after the update. I understand your concern and how you must be feeling, I will do my best to help you with this!

Since you mentioned that this started happening after the update, please try to logout of the Fitbit app and swipe off the active face on your phone and turn off the phone's Bluetooth, then hold the watch button for 10 seconds till it vibrates and the logo appears and wait for it to start. In this disassociated state the battery should last as before.

Nevertheless, please bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).

If you haven't done so yet, I'd recommend taking a look at this help article Can I extend my Fitbit device's battery life?

[EmsMikr]

Thanks for the input. I did all that. Watch was showing 100% charge, then 84% once it was on my arm, apparently fully drained within 30 minutes. Bluetooth on phone was off, Fitbit app was not in use. 
i understand batteries ‘die’ after a time, but I don’t understand why these devices were designed with out the ability to change the battery. Of course your real business model could be based on getting customers used to your product while being stuck in an endless loop of having to buy another device every 18 months. That’s a shameful waste of resources. 

[MarreFitbit]

@EmsMikr Thanks for getting back to me and for the update. 

Since all the steps you tried didn't work, you have a Versa 4 and report that the battery is draining quickly, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

[Kalanic51]

Reading the numerous threads in this community this is happening to a lot of Versa 4 owners since the last update. Fitbit seem to be denying  the problem started then !!! In my opinion the only fix will be if Fitbit update with a "fix"

[loristeffan]

I agree mine is doing the same thing I think this will be my last fitbit they don't seem to care