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Versa 4 battery draining more quickly over time

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I bought my Versa 4 in December 2022. I wear it all day and overnight while asleep.I put it on charge first thing in the morning until I do my 20 mins exercise on my static cycle, (recovering from a stroke/bleed on the brain in Oct 2022). When I first started doing this, the watch would show around 90% charge before charging in the morning and, over time, this has gradually dropped before charging until today, (17 July 2024), when it was showing 75% before charging. My question is, is the battery on its way out or is this normal battery behaviour over time?

Moderator Edit: Clarified subject

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Hi there, @Townie71. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post, I understand your concern. 

As per the description of your post, it could be a sign the contacts need cleaning. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?

Nevertheless, bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).

Additionally, please find below some tips to best charge Fitbit devices:

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)

Hope you keep having a good recovery! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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4 REPLIES 4

Hi there, @Townie71. It's nice to see you around the Fitbit Community Forums. Thanks for the details provided in your post, I understand your concern. 

As per the description of your post, it could be a sign the contacts need cleaning. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?

Nevertheless, bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).

Additionally, please find below some tips to best charge Fitbit devices:

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)

Hope you keep having a good recovery! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Thanks for the reply. Looks like its just the battery getting older, (aren't we all !!!!!?)😀

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Hi Townie 71

I bought my Versa4 February 22 and use it continuously (except showers or brief break). My battery lasts approximately five/six days. I have a purchased Premium and therefore receive a low battery reminder. This is a big help. My charger is stored separately from other devices. 

Only my experience.

EH
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Thanks for that, as already said, it looks like the battery is just getting older, I know how it feels!😀

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