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Versa 4 battery draining quickly after the update

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‎08-24-2024 13:08 - last edited on ‎08-25-2024 04:30 by Fitbit Moderator

‎08-24-2024 13:08 - last edited on ‎08-25-2024 04:30 by Fitbit Moderator

I updated my Versa 4 earlier this week to the newest update. My battery is fully charged, but the last two days my Versa 4 drains the battery with in 6 hours. Any one have a solution for this? I have had this Versa 4 for a year. 

Moderator Edit: Clarified subject

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1 REPLY 1

‎08-25-2024 04:34

‎08-25-2024 04:34

Hi there, @AbbiL. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 4 started draining after the update. I understand your concern, we're here to help you! 

I've seen you contacted our Support Team after posting here and they already assisted you. If you have any questions regarding the outcome of your case, please feel to let our team know so they can continue assisting you. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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