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Versa 4 is acting odd

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‎08-24-2024 10:42 - last edited on ‎08-25-2024 04:36 by Fitbit Moderator

‎08-24-2024 10:42 - last edited on ‎08-25-2024 04:36 by Fitbit Moderator

Versa 4 bought less than a year ago started glitching and now 1/2 the lights are not showing. It was vibrating non stop and starting random exercises. I’ve held the button down to reset it several times and it’s still not working.  

Moderator Edit: Clarified subject

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‎08-25-2024 04:38

‎08-25-2024 04:38

Hi there, @Sworm20. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 4 started to acting up out of the nowhere. I understand your concern, we're here to help you! 

I've seen you contacted our Support Team after posting here and they already assisted you. If you have any questions regarding the outcome of your case, please feel to let our team know so they can continue assisting you. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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