11-10-2024
10:48
- last edited on
11-11-2024
06:24
by
MarreFitbit
11-10-2024
10:48
- last edited on
11-11-2024
06:24
by
MarreFitbit
since updating the firmware a few days ago, my versa 4 went from battery lasting 5 days to lasting about 12 hours. Only reason I updated was I wasn't getting HR, sleep or message notifications. Now I get HR, still no sleep because the battery dies and still get no notifications.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-11-2024 06:26
11-11-2024 06:26
Hi there, @Ogre1024. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 4 is not lasting as expected. I understand your concern, I will do my best to help you with this!
Since you mentioned that this started happening after the update, please try to logout of the Fitbit app and swipe off the active face on your phone and turn off the phone's Bluetooth, then hold the watch button for 10 seconds till it vibrates and the logo appears and wait for it to start. In this disassociated state the battery should last as before.
If the issue persists, please see Can I extend my Fitbit device's battery life?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-11-2024 06:26
11-11-2024 06:26
Hi there, @Ogre1024. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the battery of your Versa 4 is not lasting as expected. I understand your concern, I will do my best to help you with this!
Since you mentioned that this started happening after the update, please try to logout of the Fitbit app and swipe off the active face on your phone and turn off the phone's Bluetooth, then hold the watch button for 10 seconds till it vibrates and the logo appears and wait for it to start. In this disassociated state the battery should last as before.
If the issue persists, please see Can I extend my Fitbit device's battery life?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...