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Versa 4 battery draining quickly

Hi 

Got this watch last month to replace my versa 3. My versa 3 used to last me 5 days, where as this watch lasts me 2 days tops. The software is up-to-date.

Did I buy a defective watch?

Thanks!

Moderator Edit: Clarified subject

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3 REPLIES 3

You should check the "Always On" setting. My Versa 4, for no known reason, keeps switching to Always On. I don't touch it. I just leave it in my pocket and I see no way it can go through multiple screens to switch to Always On.

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Unfortunately this is not the issue. I checked and the "always on" setting was off.

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Hi there, @CCTCL. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 4 is draining quickly. I understand your concern, I will do my best to help you with this! @ScottMelrose Thank you so much for helping out!

Besides making sure that your Versa 4 is updated, I'd also recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad

If you haven't done so yet, please try all tips and recommendations provided here Extend your Fitbit device's battery life

Maria | Community Moderator, Fitbit


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