12-14-2025
22:25
- last edited on
12-16-2025
04:56
by
MarreFitbit
12-14-2025
22:25
- last edited on
12-16-2025
04:56
by
MarreFitbit
Hi
Got this watch last month to replace my versa 3. My versa 3 used to last me 5 days, where as this watch lasts me 2 days tops. The software is up-to-date.
Did I buy a defective watch?
Thanks!
Moderator Edit: Clarified subject
Best Answer12-15-2025 16:00
12-15-2025 16:00
You should check the "Always On" setting. My Versa 4, for no known reason, keeps switching to Always On. I don't touch it. I just leave it in my pocket and I see no way it can go through multiple screens to switch to Always On.
12-15-2025 16:24
12-15-2025 16:24
Unfortunately this is not the issue. I checked and the "always on" setting was off.
Best Answer12-16-2025 05:01
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-16-2025 05:01
Hi there, @CCTCL. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the battery of your Versa 4 is draining quickly. I understand your concern, I will do my best to help you with this! @ScottMelrose Thank you so much for helping out!
Besides making sure that your Versa 4 is updated, I'd also recommend making sure that your phone's software version is updated. For more information, refer to Check & update your Android version or Update your iPhone or iPad
If you haven't done so yet, please try all tips and recommendations provided here Extend your Fitbit device's battery life
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Best Answer