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Versa 4 blank screen

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‎04-03-2024 18:28 - last edited on ‎04-05-2024 08:30 by Fitbit Moderator

‎04-03-2024 18:28 - last edited on ‎04-05-2024 08:30 by Fitbit Moderator

Scene won't come on

Moderator Edit: Clarified subject

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‎04-04-2024 02:26

‎04-04-2024 02:26

Hi @Yogapop - have you tried holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.

Also make sure it has charged properly.

Author | ch, passion for improvement.

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‎04-05-2024 08:32

In response to Guy_

‎04-05-2024 08:32

Hi there, @Yogapop. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Versa 4 is still not turning on. We're here to help you! 

As @Guy_ has suggested, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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