The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
There is no display on the Fitbit. The button doesn't work. When connected to the charger, the Fitbit logo flashes followed by a Red cross. Then screen goes blank.
This happened to me as well with the new Fitbit Versa 4 that I just purchased- I have to return it and wait for them to confirm it’s defective and then they’ll send me a new one- it’s going to take at least 3 weeks - very disheartening
