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Versa 4 clock format won't change to 12hrs

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‎12-29-2022 03:36 - last edited on ‎12-29-2022 03:46 by Fitbit Moderator

‎12-29-2022 03:36 - last edited on ‎12-29-2022 03:46 by Fitbit Moderator

This is the second watch I’ve gotten and I keep troubleshooting and trying to change it to 12hr but it won’t work. Anyone have any suggestions? I also don’t get any notifications to my watch! It’s a real bummer! 

 

 

Moderator Edit: Clarified subject

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‎12-29-2022 03:49 - edited ‎06-17-2023 04:54

‎12-29-2022 03:49 - edited ‎06-17-2023 04:54

Hello there, @Brujaxblanca. Welcome to the Community Forums. Thanks for trying to troubleshooting the issue with your Luxe before reaching out. I understand how you must be feeling. 

If your Versa 4 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 12 hr format. I have set a few clock faces that only show 24 hr format even when I have set my clock to 12 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

As for the notifications not coming through, please see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-29-2022 03:49 - edited ‎06-17-2023 04:54

‎12-29-2022 03:49 - edited ‎06-17-2023 04:54

Hello there, @Brujaxblanca. Welcome to the Community Forums. Thanks for trying to troubleshooting the issue with your Luxe before reaching out. I understand how you must be feeling. 

If your Versa 4 keeps showing in a wrong clock format, try switching to a clock face that actually shows the 12 hr format. I have set a few clock faces that only show 24 hr format even when I have set my clock to 12 hrs. So, I recommend choosing a different clock face. For more information, see How do I change the clock face on my Fitbit device? 

As for the notifications not coming through, please see Troubleshooting quick tips for iPhones

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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