help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 4 counting too many floors

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-23-2024 15:41

‎04-23-2024 15:41

Got the Versa 4 about 18 mo ago and they replaced the pebble twice because the altimeter was counting too many floors. It's doing it again....shows I have over 250 floors today. I've tried cleaning it, restarting it and all but still not correcting. Idl why I don't just switch to a new watch. Does anyone have advice???

Best Answer
1 REPLY 1

‎04-23-2024 20:39

‎04-23-2024 20:39

Hi @anco - it would seem it's a watch fault but if it is no longer under warranty it can be ignored as floors is only an information and strangely has no bearing on other measurements.

Author | ch, passion for improvement.

Best Answer
0 Votes