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Versa 4 flashes fitbit logo but doesn't show 4 digit code

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‎12-31-2023 20:49

‎12-31-2023 20:49

Recently my fitibit went flat, when I went to charge it, it wouldn't boot back up. I've tried factory resetting only to get a big red X as well as disconnecting my fitbit from the app and Bluetooth to try re sync it. I've manage to connect to the fitbit after multiple resets but now the 4 digits required to connect my phone to the fitbit is not showing up. Need help!! I have been trying to troubleshoot for the hour.

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‎12-31-2023 20:52 - last edited on ‎09-03-2025 19:54 by Fitbit Moderator

‎12-31-2023 20:52 - last edited on ‎09-03-2025 19:54 by Fitbit Moderator

Forgot to add the pictures. Pairing page shows but fitbit is black

Screenshot_20240101_124214.jpg

 

20240101_124231.jpg

 

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