Versa 4 is not working on iPhone 7

[Vish30]

Hello All

I got versa 4 smart watch for my son but he got iphone 7. fitbit app not working on iphone 7. Is there any solution for him to use Fitbit versa 4 watch and pair using his old phone or just use web browser to sync all.


Moderator Edit: Clarified subject

[LZeeW]

Hi @Vish30   The Fitbit app requires iOS 16.4 or higher.  The iPhone 7 can’t upgrade beyond iOS 15.  There is no web dashboard for syncing.  There is no workaround.

Just to be complete, because you don’t mention your son’s age.  A child must be 13 and older in the US and older in some other countries.  The Versa 4 uses a web based system.  It isn’t compliant with several international children’s privacy protection laws.

[Vish30]

Hi @LZeeW , many thanks for your reply. Yes he is 14. I have to get some other phone for him 😞

[LZeeW · Accepted solution]

@Vish30   He doesn't need the newest model, if that isn't in your budget.  Just one that will supported for a while.  For example, I use an iPhone 13, which should be supported for 5 more years,

[Vish30]

Thanks @LZeeW Yes my budget is not for top model. I will buy iphone 13 to replace iphone 7 or some android models that is compatible

[LZeeW]

@Vish30   You don't need a top of the line Android model, either.  An Android phone must support Android 11 or higher.  If you are an iPhone family, there are practical reasons to stay with iPhone.