01-02-2024
03:46
- last edited on
01-07-2024
07:31
by
MarreFitbit
01-02-2024
03:46
- last edited on
01-07-2024
07:31
by
MarreFitbit
Greetings!
My fitbit, on the home screen, is showing my proper sleep score. However, when I expand the score it shows the incorrect night. For instance, last night I got 5.5 hours sleep. That was Monday night. I expand the window and the break down graphs say Monday night I got 7.2 hours. And bedtime was 1:20am. Well that is actually Sunday night stats reflecting on Monday night. Going back to the main screen where it shows the overall sleep score again, it shows 5.5 which I know to be accurate for last night Monday night, but again on expansion, Sunday night stats showing on Monday night. Thoughts?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-02-2024 05:59 - edited 01-07-2024 07:43
01-02-2024 05:59 - edited 01-07-2024 07:43
Hi @NanJar - something has got mixed up in the app, try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.
Make sure there are no other devices running the Fitbit App switched on or watches on.
Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
Login and wait for any pair, link or Fixit prompts and sync.
This process attempts to clear any temporary issues and get a good sync.
Author | ch, passion for improvement.
01-02-2024 05:59 - edited 01-07-2024 07:43
01-02-2024 05:59 - edited 01-07-2024 07:43
Hi @NanJar - something has got mixed up in the app, try Logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it and then restart the phone.
Make sure there are no other devices running the Fitbit App switched on or watches on.
Restart the watch by holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start.
Login and wait for any pair, link or Fixit prompts and sync.
This process attempts to clear any temporary issues and get a good sync.
Author | ch, passion for improvement.