09-14-2023
07:56
- last edited on
09-15-2023
04:15
by
MarreFitbit
09-14-2023
07:56
- last edited on
09-15-2023
04:15
by
MarreFitbit
When the watch is just shaken but no actual steps taken.. it is still counting steps
Also yesterday I was just driving but no actual exercise. I was astonished to note it reported as if I have done 451 minutes of zone exercises.
Anyone else also faced this issue. Pls advice
Moderator Edit: Clarified subject
09-15-2023 04:17
09-15-2023 04:17
Hi there, @MukMedi. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 4. I understand where your concern is coming from.
Please not wrist trackers count steps depending on the movement of your arms. Fitbit has worked hard to make sure that our devices do not pick up false steps or activity recordings while driving. Unless you're driving in a car with a very stiff transmission or on bumpy roads, your device should not give you false readings. Also, if you place it in a surface with something vibrating or if you make hard hand movements. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?
However, there are ways you can prevent this from happening while you drive:
1. You can plug your tracker into the charging cable while you are driving -- the Fitbit will not count steps while it is charging.
2. You can log the driving manually by following the steps in this article.
With the information provided above, please bear in mind that it's not possible to delete steps and floors, but you can achieve the same result by negating them.
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